NPS Commercial Furniture is committed to protecting and respecting your privacy. We aim to provide quality services to you and this policy outlines our ongoing obligations of how we manage your Personal Information.
We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone and facsimile numbers. We collect your Personal Information for the primary purpose of providing the products and services you requested from us, administering your account, and providing you with information related to our products and services.
Personal Information is collected through various channels including - but not limited to - correspondence via telephone, facsimile or email, forms or enquiry submissions, websites or social networking, publicly available sources or third parties. We do not guarantee website links or policies of authorised third parties.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive Information will be used by us only:
- For the primary purpose for which it was obtained.
- For a secondary purpose that is directly related to the primary purpose.
- With your consent; or where required or authorised by law.
Where reasonable and practical to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
- Security of Personal Information.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and are free to update or correct this information at any time, subject to certain exceptions. If you wish to access your Personal Information, please contact us.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise so we may update our records and ensure we can continue to provide quality services to you.
From time to time we would like to contact you about our products and services, as well as other content that may be of interest to you. Through this correspondence, we will communicate the launch of new products and sales, as well as advice and information directly related to our products.
By providing your information, you consent to receive the above communications from NPS Commercial Furniture. You can unsubscribe from these communications or manage your email preferences at any time. Any email correspondence received will include an unsubscribe or opt-out option, allowing you to make changes to your email preferences simply and easily.
If you have any questions or interested in further information, please do not hesitate to contact our team.
This Policy may change from time to time and we will advise of any changes directly related to the handling of your Personal Information. Please visit https://www.oaic.gov.au/ for more information on the Australian Privacy Principles.
65 Leyland Street, Garbutt Townsville Q 4814